v1.1 (2026-08-17) · effective since August 17, 2026

Acceptable Use Policy (AUP)

This policy applies to every NoTeLimites user: organizers, attendees, group members, etc. The spirit of NoTeLimites is to connect people with real experiences in their city. What is prohibited is whatever breaks that spirit.

Prohibited content

Events, groups or posts that promote illegal activities (illicit drugs, human trafficking, unauthorized weapons, etc.)
Sexually explicit content or content involving minors in any sexual way
Hate speech, racism, sexism, LGBTphobia, xenophobia, ableism
Spam, scams, pyramid schemes, MLM disguised as an event
Ticket resale above the original price without the organizer's authorization (scalping)
Impersonation (passing yourself off as another person, organization or brand)
Ghost events: selling tickets to events that do not exist or will never take place
Phishing or attempts to obtain other users' data/credentials
Malware, malicious scripts, DDoS attacks against the platform

Prohibited conduct

Creating multiple accounts to evade suspensions
Buying tickets in an automated way (bots) for resale
Manipulating ratings or reviews (false boosting or degrading)
Harassing, bullying or intimidating other users
Sharing your organizer account credentials with third parties
Mass scraping of platform data
Circumventing the platform's security or moderation measures

Events with special requirements

Some types of events require complying with additional rules:

Events with alcohol: you must have a municipal license to sell alcoholic beverages. Verification is your responsibility.
Large events (+500 people): municipal civil protection permits · civil liability insurance recommended.
Events with food: COFEPRIS (the Mexican health regulator) / municipal health authority.
Events for minors: parent/guardian consent · responsible adults present.
Sports / adventure events: signed liability waivers · insurance recommended.

How we enforce this policy

We have 3 layers of moderation:

AI moderation: we automatically review every public event when it is published
Community reports: any user can report suspicious content
Human review: our team reviews reports and borderline cases within a maximum of 24 hrs

Consequences of violating the AUP

First minor offense: warning · removal of the specific content
Major offense or repeat offense: temporary account suspension (7-30 days)
Fraud, sexual content involving minors, illegal activities: permanent ban + report to the authorities
Pending Stripe payouts: processed according to Stripe Connect policy (they may be withheld for refunds or fines)

Reporting content

If you find something that violates this policy:

"Report" button on any public event or group
Email: reportes@notelimites.com
WhatsApp: +52 81 3602 9748 (urgent matters)

We process reports within a maximum of 24 hrs. Anonymous reports are OK.

Appeals

If your account or content was suspended and you believe it was a mistake, you can appeal at apelaciones@notelimites.com. We respond within 5 business days.

ZWOPA S.A.P.I. de C.V. · NoTeLimites.com · v1.1 · August 17, 2026

Prohibited content

Events, groups or posts that promote illegal activities (illicit drugs, human trafficking, unauthorized weapons, etc.)

Sexually explicit content or content involving minors in any sexual way

Hate speech, racism, sexism, LGBTphobia, xenophobia, ableism

Spam, scams, pyramid schemes, MLM disguised as an event

Ticket resale above the original price without the organizer's authorization (scalping)

Impersonation (passing yourself off as another person, organization or brand)

Ghost events: selling tickets to events that do not exist or will never take place

Phishing or attempts to obtain other users' data/credentials

Malware, malicious scripts, DDoS attacks against the platform

Prohibited conduct

Creating multiple accounts to evade suspensions

Buying tickets in an automated way (bots) for resale

Manipulating ratings or reviews (false boosting or degrading)

Harassing, bullying or intimidating other users

Sharing your organizer account credentials with third parties

Mass scraping of platform data

Circumventing the platform's security or moderation measures

Events with special requirements

Some types of events require complying with additional rules:

Events with alcohol: you must have a municipal license to sell alcoholic beverages. Verification is your responsibility.

Large events (+500 people): municipal civil protection permits · civil liability insurance recommended.

Events with food: COFEPRIS (the Mexican health regulator) / municipal health authority.

Events for minors: parent/guardian consent · responsible adults present.

Sports / adventure events: signed liability waivers · insurance recommended.

Consequences of violating the AUP

First minor offense: warning · removal of the specific content

Major offense or repeat offense: temporary account suspension (7-30 days)

Fraud, sexual content involving minors, illegal activities: permanent ban + report to the authorities

Pending Stripe payouts: processed according to Stripe Connect policy (they may be withheld for refunds or fines)